0
$0.00
$0.00
0
Distribution Center View all →
Pending
0
In Transit
0
Delivered
0
Sales Overview
$0
Total Sales
+0%
vs last week
Products
Product Management
Total Products
0
Selling
0
In Stock
0
Out of Stock
0
Distribution Center
Ready to Distribute
0
In Distribution
0
Distributed
0
Support Center
Frequently Asked Questions
How do I add a product?
1. Go to the Products page
2. Click the "Add Product" button
3. Fill in the product details (name, price, stock, category)
4. Upload a product image (max 5MB)
5. Click "Save Product" to publish
💡 Tip: Use high-quality images for better sales
How do I withdraw my earnings?
1. Go to your Profile page
2. Click "Withdraw" in the Payment Methods section
3. Choose your withdrawal method (Bank card or Blockchain)
4. Enter the amount (minimum $10)
5. Provide your payment details
6. Confirm with your 6-digit funds password
⚠️ Withdrawals are processed within 24-48 hours
What are the withdrawal fees?
• Bank card withdrawals: 3% fee
• Blockchain withdrawals: 3% fee
• Minimum withdrawal: $10
• Maximum withdrawal: $10,000 per day
✅ VIP members get reduced fees
How does the Distribution Center work?
1. Add products to your inventory
2. Go to Distribution Center
3. Click "Start Distribution" on ready products
4. Products become "Selling" automatically
5. Track orders in the Orders page
6. Mark as delivered when completed
📦 You earn 25% profit on each distribution
What is the Shop Express Lane (VIP)?
VIP tiers offer different delivery speeds and benefits:
• VIP 1 ($100): Standard delivery (3-5 days)
• VIP 2 ($200): Express delivery (2-3 days) + SMS alerts
• VIP 3 ($500): Priority delivery (1-2 days) + Insurance
• VIP 4 ($1,000): Premium (next day) + Premium support
• VIP 5 ($3,000): Business (same day) + Account manager
• VIP 6 ($5,000): Enterprise (express) + All benefits
How do I change my store logo?
1. Go to your Profile page
2. Click the camera icon on your profile picture
3. Upload a new image (JPG or PNG, max 5MB)
4. Click "Save Changes"
💡 Recommended size: 200x200 pixels
How do I update my personal information?
1. Go to Profile page
2. Click the edit (pen) icon
3. Update your information
4. Click "Save Changes"
⚠️ Email and country cannot be changed after registration
How do I reset my password?
1. Go to Profile page
2. Click the edit (pen) icon
3. Scroll to "Change Password" section
4. Enter current password
5. Enter new password (min 8 characters)
6. Confirm new password
7. Click "Save Changes"
How do I contact support?
• Live Chat: Click the AI Assistant in Support Center
• WhatsApp: Click the WhatsApp button
• Telegram: Click the Telegram button
• Email: support@marketplace.com
• Response time: Within 2 hours
What are the requirements to become a seller?
• Valid email address
• Government ID or Passport
• Store logo
• Valid phone number
• Invitation code
• Signed seller agreement
How do I check my balance?
• Your balance is displayed on the Dashboard
• Also visible in Profile page
• Transaction history in Financial page
• Real-time updates when orders are processed
What payment methods are accepted?
• Bank cards (Visa, Mastercard)
• Cryptocurrency (USDT, BTC, ETH)
• Manual deposit (contact support)
✅ Crypto first deposits get 5% bonus
How do I track my orders?
1. Go to Orders page
2. View all your orders with status
3. Click on any order for details
4. Status updates: Pending → In Transit → Delivered
5. Use "Pickup Selected" for multiple orders
What is the refund policy?
• 30-day money-back guarantee
• Full refund if product not delivered within 7 days
• Partial refund for damaged items
• Refunds processed within 3-5 business days
• Contact support for refund requests
How do I become a VIP member?
1. Go to Shop Express Lane (VIP) page
2. Choose your desired VIP tier
3. Click "Select" on your chosen tier
4. Enter your 6-digit funds password
5. Confirm payment
6. Benefits are activated immediately
Can I upgrade my VIP tier?
⚠️ You can upgrade at any time.
• Pay the difference between tiers
• New benefits start immediately
• Previous tier benefits are upgraded
• Contact support for custom enterprise plans
Refunds & Returns
Total Refunds
$0.00
Pending
0
Approved
0
Rejected
0
Refund Policy
✅ Eligible for refund:
- • Product not delivered within 7 days
- • Damaged or defective items
- • Wrong item received
- • Canceled orders (before shipping)
❌ Not eligible:
- • Change of mind
- • Used or opened items
- • Items beyond 30 days
- • Clearance items
Refund Requests
No refund requests yet
Contact support to request a refund
Orders
Profile
Store Name
VIP 1email@example.com
Phone: -
Pending
$0.00
Balance
$0.00
Total Income
$0.00
Personal Information
Full Name
-
-
Phone
-
Store Name
-
Address
-
Country
-
Payment Methods
Financial Report
Total Orders
0
Cancelled Orders
0
Refunded Orders
0
Awaiting Amount
$0.00
Financial Records
Entrepreneur Alliance
When your friend successfully completes an order on the platform, you will receive 7% of their store's profit as a commission reward. The commission will be directly deposited into your store account without any additional action required.
Your invite code: SELLER123
Shop Express Lane
Choose your delivery tier
VIP 1
Standard
✓ 3-5 business days delivery
✓ Basic tracking
$100
VIP 2
Express
✓ 2-3 business days delivery
✓ Full tracking + SMS alerts
$200
VIP 3
Priority
✓ 1-2 business days delivery
✓ Priority handling + Insurance
$500
VIP 4
Premium
✓ Next business day delivery
✓ Premium support + Insurance
$1,000
VIP 5
Business
✓ Same day delivery
✓ Dedicated account manager
$3,000
VIP 6
Enterprise
✓ Express delivery
✓ All benefits + API access
$5,000
Shop Settings
Store Information
Crypto Addresses
Financial Records
Balance
$0.00
Deposits
$0.00
Withdrawals
$0.00